Virtual Receptionist

Gazelle's virtual receptionist services are tailored directly to your business needs and are ideal for small businesses looking to make a big impact on their callers. With our customized virtual reception service callers are greeted with a live answer receptionist who has all of the capabilities you wish for them to handle. Transfer calls in real time, take messages, schedule appointments, collect caller information and even input it to your own CMS. We can handle calls whenever you require, creating the ability to have an "always open" policy.

 

Features & Benefits of Gazelle's Virtual Receptionist Services

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Cost Savings Over An Administrative Assistant

Remove the need for dedicated staff to be on your payroll. Your virtual receptionist is available on demand and you only pay for what you need without spending money on down-time.
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Focus on your tasks, uninterrupted!

With Gazelle ready to schedule your meetings, you can continue to focus on your business, not the time consuming task of answering basic questions or fielding your front desk.
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Keep Track With Detailed Reports

You can check-in with your virtual receptionist at any time by viewing online reporting & statistics. Make instant adjustments and provide specific instructions on the fly.

 

Starter
50 Live Answer Minutes
250 Forwarding Minutes
$0.99/m Additional Live Answer
$0.03/m Additional Forwarding
1 Phone Number
Custom Call Scripting
24/7 Coverage
Call Transfers
Message Taking
Lead Collection
Appointment Scheduling
Order Processing
Event Registrations
Real Time Call Summaries
Online Reporting
3rd Party Integration
Dedicated Account Manager
Specialized Agent Training
Monthly Performance Calls
Standard
100 Live Answer Minutes
500 Forwarding Minutes
$0.99/m Additional Live Answer
$0.03/m Additional Forwarding
3 Phone Numbers
Custom Call Scripting
24/7 Coverage
Call Transfers
Message Taking
Lead Collection
Appointment Scheduling
Order Processing
Event Registrations
Real Time Call Summaries
Online Reporting
3rd Party Integration
Dedicated Account Manager
Specialized Agent Training
Monthly Performance Calls
Premium
200 Live Answer Minutes
1000 Forwarding Minutes
$0.99/m Additional Live Answer
$0.03/m Additional Forwarding
5 Phone Numbers
Custom Call Scripting
24/7 Coverage
Call Transfers
Message Taking
Lead Collection
Appointment Scheduling
Order Processing
Event Registrations
Real Time Call Summaries
Online Reporting
3rd Party Integration
Dedicated Account Manager
Specialized Agent Training
Monthly Performance Calls
Pro
400 Live Answer Minutes
2000 Forwarding Minutes
$0.90/m Additional Live Answer
$0.01/m Additional Forwarding
10 Phone Numbers
Custom Call Scripting
24/7 Coverage
Call Transfers
Message Taking
Lead Collection
Appointment Scheduling
Order Processing
Event Registrations
Real Time Call Summaries
Online Reporting
3rd Party Integration
Dedicated Account Manager
Specialized Agent Training
Monthly Performance Calls
Pro+
1000 Live Answer Minutes
2000 Forwarding Minutes
$0.90/m Additional Live Answer
$0.01/m Additional Forwarding
15 Phone Numbers
Custom Call Scripting
24/7 Coverage
Call Transfers
Message Taking
Lead Collection
Appointment Scheduling
Order Processing
Event Registrations
Real Time Call Summaries
Online Reporting
3rd Party Integration
Dedicated Account Manager
Specialized Agent Training
Monthly Performance Calls

gzl networkoperationsYour network & communications are mission critical. Gazelle proudly employs a team of acutely trained network engineers & technical services agents to assist you 24/7/365 to ensure your systems are running at optimal levels. 100% based in our Toronto, Canada office, we believe in leveraging the skills and assets of professionals that are based locally. When you need assistance, time is of the essence. Gazelle's technical service analysts & network engineers are ready.