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Network Status

Gazelle's Network Status will provide up to the minute service alerts for upcoming maintenance windows, service interruptions and announcements pertaining to our service offerings. We welcome your correspondence through your preferred method, although always urge our customers to launch a case through our ticketing portal. We can also be reached through phone and direct email as required.

Legend:  OK  Maintenance  Outage & Maintenance  Outage

Data Services

  Coax Services
  Core Data Network
  LTE Wireless
  MPLS / Private Networking
Managed Services

  Colocation Services
  Managed VPN
  PureCloud Call Center
  Telax Call Center
  Web Hosting
Voice Services

  911 Services
  Business Line
  Cloud SoftPhone
  Core Voice Network
  Hosted PBX
  PRI Services
  Toll Free Services


Date PostedDetails
2020-03-23 07:58:00COVID-19 Update - March 23 2020 View Details

COVID-19 Update - March 23 2020

Posted On: 2020-03-23 07:58:00 EDT
Status: Open
  2020-03-24 11:02:46Gazelle Integrated Communications is continuing to take steps to help ensure everyone across the country can stay connected during this critical time. Our critical infrastructure enables our clients to connect with colleagues and clients both locally and afar. During the COVID-19 Pandemic, all carriers are seeing increased strain and capacities reached both internally and externally. At this time, all providers are experiencing an overload of usage on their networks and we regret to inform you that you may experience some intermittent difficulties with calling throughout the day.

Temporary process for service installation/repair
We are taking all precautions consistent with the recommendations and guidelines set out by the World Health Organization (WHO) and the Government of Canada to keep our customers and employees safe during the COVID-19 situation. As we continue to service your business, the health and safety of both your team and ours is important to us. We will temporary hold any of our on-site installs. These will be resumed once we receive the all clear from the federal, provincial and local governments. Our team will be notifying you as promptly as possible if any of your orders will be affected.

Supporting you
We at Gazelle understand how COVID-19 is rapidly changing our normal routines hourly and how that might include changes to how businesses operate in terms of communication. Should you experience on-going technical concerns, we urge you to open a case by utilizing our ticketing system through email at support@gazl.co

Our Gazelle team is standing by and ready to help you.

We'll keep you informed
As we learn more, we'll keep you informed about how we continue responding safely and responsibly to meet your needs. We sincerely apologize for any inconvenience this may cause and we want to ensure you that our team is constantly monitoring the situation and introducing adjustments to our processes as required. Our goal is business as usual and we are here to ensure that for your business as well.

We thank you for your continued trust and ongoing relationship with us.
Stay healthy and keep well.

Thank you,

David Liss
Chief Executive Officer
Gazelle Communications